Introduction

Welcome to ELAELA HOMES LTD (“Company”, “We”, “Our”, “Us”). We are committed to protecting your privacy and ensuring that the personal data of the visitor/user of https://zplazalimassol.com/ website (“Website”, “Z PLAZA”) is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the relevant provisions of Regulation (EU) 2016/679 and Cyprus Data Protection Law.

Please read the following privacy policy to be informed on how your personal data is used and how Z PLAZA collects, uses, maintains, information collected from Users of the Website. By visiting Z PLAZA, you consent to the processing of your personal data for the purposes described below and declare that you accept and agree with the practices described in this Privacy Policy. If you do not agree with this policy, then you must refrain from visiting or using the Website.

Data Controller

The company is the controller of the personal data collected through the services of Z PLAZA. You can contact the data controller by sending an email to info@zplazalimassol.com.

Information We Collect

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

We collect the following types of Personal Data:

1. Personal Information: Personal Data may include, among other things, any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person, including but not limited to your name, Surname, Email, Phone, Message you have submitted or sent through the Website. Unless specified otherwise, all personal data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the service.
2. Technical Information: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.

iii. Usage Information: Information about how you use our website, products, and services. This usage data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Users who are uncertain about which Personal Data is mandatory may contact the data controller.

Any use of tracking tools (such as cookies) by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the user, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the data to the Company.

All the Personal Data We receive about you is stored on a computer database in Cyprus. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Purposes for Processing Your Information

We use the Personal Data We hold about you in the following ways:

• To provide Our Services: Receiving and handling your requests, sending electronically materials, information and brochures, providing customer support and communicating with you about your requests, services, and offers from Z Plaza.
• To Improve Our Services: Analyzing usage data to improve our Website, products and services.
• To Communicate with You: Sending you updates, marketing communications, and responding to your inquiries.
• To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.
• To enter into a contract with You: To perform an agreement with the User and/or for any pre-contractual obligations thereof.
• To protect You: To safeguard any vital interest of yours, to detect and prevent any kind of fraud and/or violence and to protect the safety of Users, Company, and others.
• To protect Us: When processing is necessary for the purposes of the Company’s legitimate interests unless your interests and/or rights override these interests.

In case We need to process your Personal Data for an additional specific purpose that will be communicated to you, We will contact you to obtain your consent. If you have given your consent for Us to process your Personal Data for a specific purpose, you have the right to withdraw it at any time, and We will stop processing your data for that purpose.

We process your Personal Data based on the following legal grounds:

• Contractual Necessity: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing necessary to comply with a legal obligation.
• Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Where you have given your consent to the processing of your Personal Data.

Recipients of Your Information

We will share your Personal Data only in the ways described below:

• Service Providers: We use other companies and individuals to perform tasks and/or operate on our behalf and/or on our account, thus your Personal Data may be accessible to certain types of persons in charge, involved with the operation of this website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Company. The updated list of these parties may be requested from the Company at any time.  These third-party service providers have access to Personal Data needed to perform their duties but are not allowed to use it for other purposes. Additionally, they are required to process your Personal Data in accordance with this Privacy Notice and as permitted by applicable data protection laws.
• Business Partners: Partners We collaborate with to offer services or conduct joint marketing activities.
• Legal Authorities: Government authorities or other parties when required by law or necessary to protect our legal rights.
• We will transfer your Personal Data when a) We believe the transfer is necessary and/or required to comply with the Law, b) We enforce and/or follow the terms and conditions and other agreements between the Company and you, c) it is necessary to protect the rights, property, or safety of the Company, Users, and others. Such transfer includes sharing information with other companies and organizations for fraud protection and risk reduction purposes.

Apart from the aforementioned, if We need to share your Personal Data with third parties, We will notify you and give you the opportunity to exercise your right to accept or decline the transfer of your Personal Data to these third parties.

If We need to transfer Personal Data to third countries or international organizations as part of the information transfer mentioned above, We will ensure that the information is transferred in accordance with the terms of this Privacy Policy and as permitted by applicable data protection laws.

Your Rights

You have the following rights regarding your Personal Data, and you can exercise these, by sending your request via email to the Data Controller:

• Right to Withdraw Your Consent: You have the right to alter or withdraw the consent you gave Us regarding your Personal Data at any time. Please note that any withdrawal of consent does not affect the lawfulness of processing based on consent before your withdrawal.

• Right of Access to Information: You can request from the Company, to inform you whether or not your Personal Data is being processed and to receive a copy of your processed Personal Data. If you request additional copies the Company has the right to impose a fee for administrative costs. The Company ensures that the Personal Data you provide to Us will only be kept for as long as necessary for the purpose for which it was collected or until you request their deletion unless otherwise provided by the applicable legal and regulatory framework.

• Right to Rectification: You have the right to request the correction and/or completion of your Personal Data if it is incomplete or incorrect. The Company may retain a copy of the information you have entered before it was updated by you.

In the event of correction of your Personal Data, the Company will notify each recipient to whom your Personal Data has been disclosed, unless this is impossible or involves disproportionate effort. You can request from the Company to be informed about these recipients.

• Right to Erasure (Right to Be Forgotten)

You have the right to request the deletion of your Personal Data, which will be done only if one of the following conditions applies:

• Personal Data is no longer necessary for the purposes for which it was collected.
• You withdraw your consent to the processing of your Personal Data.
• The Personal Data must be deleted for compliance with a legal obligation.
• The Personal Data has been processed unlawfully.

The deletion of your Personal Data will not be allowed to the extent that the processing of the data is necessary: a) For the exercise of the right of freedom of expression and the right to information, b) For compliance with a legal obligation that requires processing based on Union or Cypriot law or for the performance of a task carried out in the public interest, c) For the establishment, exercise, or defense of legal claims.

• Right to Restriction of Processing

You have the right to request the restriction of the processing of your Personal Data if one of the following conditions applies:

• You dispute the accuracy of your Personal Data for a period that allows the Company to verify its accuracy.
• The processing is unlawful and you oppose the erasure of Personal Data and request the restriction of its use instead.
• The Company no longer needs the Personal Data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims.
• Right to Data Portability

You have the right to receive the Personal Data that you have provided to Company in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from Company, when the processing is based on consent and is carried out by automated means.

• Right to Object

You have the right to object, at any time, to the processing of your Personal Data if the processing is based on the performance of a task carried out in the public interest or in the exercise of official authority vested in the Company, or for the purposes of the legitimate interests pursued by the Company or a third party, including profiling.

• Right to File a Complaint

If you have any doubts or concerns regarding the protection of your Personal Data or wish to contact the data controller at the Company, please send an email, describing your concern, and We will attempt to resolve your issue.

If you wish to file a complaint about the way the Company handled your Personal Data, you can contact the Data Protection Commissioner. The contact details for the Data Protection Commissioner’s office are as follows:

Kypranoros 15, Nicosia 1061 , Cyprus

Box 23378, 1682 Nicosia

Tel: +357 22818456

Fax: +357 22304565

Email: commissioner@dataprotection.gov.cy

Data Breach Notification

In the event that a breach of your Personal Data is detected, which may pose a high risk to your rights and freedoms, the Company will promptly inform you and disclose the following:

1. The possible consequences of the breach of your Personal Data.
2. The measures that have been taken or proposed to address the breach of your Personal Data, and where appropriate, measures to mitigate potential adverse consequences.

The Company may  not provide the above notification if:

1. It has implemented appropriate technical and organizational protection measures to ensure that the data is not understandable to anyone who does not have access to it.
2. It has taken measures that ensure a high risk to your rights and freedoms is no longer likely to occur.
3. Notification would require disproportionate efforts.

Cookies

We use cookies to enable our systems to recognize your browser or device and to provide you with services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of Our Service. For more information about cookies and how We use them, please read the Cookie Policy.

Links to Other Websites

The Website may contain third-party advertisements and links for easy access and convenience for Users, to other websites of interest. Third parties that provide advertisements may collect your Personal Data if you interact with their advertisement content and/or their services. However, once you use these links to leave Z Plaza’s website, please note that the Company has no control over these other websites.

Although the Company has made every reasonable effort to review the links, it is not responsible for the accuracy, legality, or appropriateness of the content to which the links lead, nor is the Company responsible for the compliance of the links with intellectual property rights.

Therefore, the Company is not responsible for the protection and privacy of any information you provide while visiting such websites, and these websites are not governed by this Privacy Policy. You should exercise caution and review the Privacy Policy applicable to each website you visit.

We may use Google Analytics to monitor and analyze the use of Our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Children’s Privacy

This Website and Services are not directed to anyone under the age of 18. This Website does not knowingly collect or solicit information from anyone under the age of 18. In the event that We learn that We have gathered Personal Data from anyone under the age of 18 without the consent of a parent or guardian, We will delete that information as soon as possible. If you believe We have collected such information, please contact us.

Data Security

The Company implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk and protect your Personal Data from unauthorized access, use, disclosure, alteration, or destruction.

Retention of Personal Data

We retain the Personal Data you provide through Our website to facilitate your interest in receiving information about services offered by the Company. We will store your Personal Data for as long as necessary to fulfill this purpose, to comply with our legal and regulatory obligations, resolve disputes, and enforce Our legal agreements and policies. Specifically, your Personal Data will be retained:

1. To provide you with relevant information about properties or services that match your interests.
2. For the duration of your engagement with our services, and for a period thereafter as required to satisfy legal, tax, and accounting requirements, or as otherwise communicated to you.

Governing Law

The terms contained in this Privacy Policy are governed by Cypriot Law. By using this Website, you agree to submit to the jurisdiction of the judicial authorities at the headquarters of the Company, and in case of any dispute regarding the services of the Company, the Courts of Cyprus shall have jurisdiction.

Changes to Our Privacy Policy

The terms and information contained in this privacy policy may be modified from time to time. You should periodically check this page on the Website to ensure that you agree with any changes. Your continued use of the Website after the posting of any changes to this privacy policy will automatically signify your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or Our privacy practices, please contact Us at:

ELAELA HOMES LTD

Address: GEORGALLIS ESTATE, Mandria, 4778, Limassol, Cyprus

Email: info@zplazalimassol.com

Tel: +357 96 069372

This Privacy Policy was last updated on 19/07/2024.